Effective Date: July 2018
Last Updated: July 2025
At Travel Wellness Concierge, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website: https://travelwellnessconcierge.com. By using this site, you agree to the terms outlined below.
Travel Wellness Concierge is a Mexico-based travel and wellness service company offering curated stays, experiences, and personal concierge services throughout Mexico.
Our website address is: https://travelwellnessconcierge.com
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
If you use Gravatar, an anonymized string (hash) of your email may be sent to their service to determine if you use it. Gravatar’s privacy policy is available here: https://automattic.com/privacy. Once your comment is approved, your profile picture is visible to the public.
When you fill out a form to subscribe, book, or inquire about our services, we may collect:
Full name
Email address
Phone number
Country of residence
Travel preferences and dates
We use this information solely to respond to your inquiries, manage your bookings, or send occasional updates if you opt in.
We use cookies to enhance your experience. Cookies help us remember your preferences, login details, and browsing activity. You can disable cookies in your browser settings if you prefer.
Types of cookies used:
Login and preference cookies
Analytics cookies (to improve our site)
Third-party cookies (e.g., embedded YouTube videos or Instagram feeds)
Articles or pages on this site may include embedded content (e.g., YouTube, Instagram, Google Maps). These third-party platforms may collect data, use cookies, or track your activity as if you were visiting their site directly.
We may use third-party analytics tools (like Google Analytics) to help us understand website traffic and visitor behavior. These services may collect your IP address, device information, and interaction patterns. This helps us improve your user experience but does not allow us to identify you personally.
Comments and metadata are stored indefinitely.
Contact form submissions and booking inquiries are kept as long as necessary to fulfill the service or for legal compliance.
Registered user data (if applicable) is stored in their user profile until edited or deleted.
We do not sell or rent your data. Your personal information may be shared:
With vetted travel service providers only if required for booking.
With third-party email marketing platforms (like Mailchimp) for opted-in newsletters.
If legally required by government authorities or for fraud prevention.
In compliance with the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (Mexico) and GDPR (if applicable), you have the right to:
Access the data we hold about you
Request corrections or deletion
Withdraw consent for data processing
Object to marketing communications at any time
To exercise these rights, please email us at: [Insert Contact Email]
We use SSL encryption and secure third-party platforms to process all sensitive information. We take reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure.
Visitor data may be processed on servers outside of Mexico, depending on the services used (e.g., email platforms or cloud hosting). We only work with vendors who comply with data protection standards.
Spam detection is managed using automated tools like Akismet or Google reCAPTCHA.
We may update this Privacy Policy from time to time to reflect changes in technology, services, or legal requirements. Updates will be posted on this page with a new effective date.
If you have questions about this policy or wish to manage your data, please contact:
📧 eva@travelwelnessconcierge.com
📍 Travel Wellness Concierge | Based in Mexico
🌐 https://travelwellnessconcierge.com