The payment if package or deposit for activity is 100% non-refundable. If you cancel the deliberately cancel or no show, the tour/service is not refundable / The deposit is 100% refundable Only in case of major weather circumstances, natural conditions and get a full refund policy allows for travelers to cancel and /or the tour/trip/service can be applied ( postponed) to another date. We are not responsible for any injury or incident that may occur during the trip /excursion or recommended activity. By booking this tour you will automatically be eligible to terms and conditions from the provider of this tour if not provided by TWC.